Privacy Policy
Last updated: June 2025
THE BRASS DECORE ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit thebrassdecorindia.com.
01.Information We Collect
We collect personal information you provide directly to us, including your name, company name, email address, phone number, and message when you submit an inquiry or contact form on our website. We do not collect payment information directly — all transactions are handled through secure channels agreed upon separately.
02.How We Use Your Information
Information you provide is used solely to respond to your inquiries, process orders, send relevant product and service updates, and improve our services. We do not use your data for unrelated marketing purposes without your consent.
03.WhatsApp & Third-Party Communication
Our website provides links to WhatsApp for direct communication. When you click a WhatsApp link, you are redirected to WhatsApp's platform, which is governed by WhatsApp's own Privacy Policy. We do not control or collect data through WhatsApp directly.
04.Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with trusted service providers (such as shipping and logistics partners) strictly as necessary to fulfil your order, and only under confidentiality obligations.
05.Cookies
Our website does not use tracking cookies or advertising cookies. We may use basic analytics tools to understand aggregate traffic patterns (e.g., page views). These do not identify you personally.
06.Data Retention
We retain your contact information for as long as necessary to respond to your inquiry and maintain our business relationship. You may request deletion of your data at any time by contacting us.
07.Your Rights
You have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, please contact us at the email address below. We will respond within 30 days.
08.Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
09.Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page. Material changes will be communicated via email where possible.
Contact Us
For any privacy-related questions or requests, please reach out:
GROUND FLOOR, GALI NO-6A, ZAHID NAGAR, KARULA,MORADABAD (244001),UTTAR PRADESH India